Effective date: October 1, 2026
Pro Tech Multimedia Solutions LLC (“Pro Tech,” “we,” “us”) provides home theater, security camera, TV installation, smart home automation and low-voltage services in the Atlanta area. This Privacy Policy explains what information we collect through protechmultimedia.com (the “Site”), how we use it, and the choices you have.
1. Information we collect
Information you give us. When you fill out our contact or quote form, sign up for our newsletter, call, text or email us, we collect the information you choose to provide, such as:
- First and last name
- Phone number and email address
- Your service address or general location
- Details about your project and any messages you send
Information collected automatically. Like most websites, our hosting servers record basic technical data when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This data is used to operate, secure and troubleshoot the Site.
Cookies. The Site uses cookies that are necessary for it to function, including cookies set by WordPress and our page builder. Some pages include embedded videos from YouTube; YouTube may set its own cookies when you view or play those videos, under Google’s privacy policy. You can block or delete cookies in your browser settings, although some features may not work properly.
2. How we use your information
- To respond to your inquiries, prepare estimates and schedule consultations or installations
- To provide, support and follow up on the services you request
- To send our newsletter or service updates if you ask to receive them (you can unsubscribe at any time)
- To operate, maintain, secure and improve the Site
- To comply with legal obligations and protect our rights
3. How we share your information
We do not sell your personal information. We share it only as follows:
- Service providers who help us run our business, such as our website host, email and form-processing services, and our newsletter provider (Mailchimp). They may use your information only to provide services to us.
- Equipment manufacturers or partners, only when needed to register warranties, activate products or provide service you requested.
- Legal reasons, when required by law, subpoena or court order, or to protect the rights, property or safety of Pro Tech, our customers or others.
- Business transfers, if our business is sold, merged or reorganized, in which case the information may transfer to the new owner.
4. How long we keep information
We keep personal information for as long as needed to respond to you, provide services, maintain customer and warranty records, and meet legal, tax and accounting requirements. We then delete it or keep it in a form that no longer identifies you.
5. How we protect information
We use reasonable administrative, technical and physical safeguards, including an encrypted (HTTPS) connection for the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your choices
- Email: use the unsubscribe link in any newsletter, or email us to opt out.
- Access, correction or deletion: email info@protechmultimedia.com to ask what information we hold about you or to correct or delete it. We will respond within a reasonable time, subject to any legal obligation to keep certain records.
- Cookies: adjust your browser settings to block or delete cookies.
7. Children’s privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
8. Third-party websites
The Site may link to other websites, such as manufacturer, review or social media sites. We are not responsible for their privacy practices, and we encourage you to read their policies.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be posted on the Site.
10. Contact us
Pro Tech Multimedia Solutions LLC
101 Marietta Street NW, Suite 3625, Atlanta, GA 30303
Email: info@protechmultimedia.com
Phone: 470-802-6707